Shipping Policy and Delivery Information
Returns and Exchanges
Here's how to return something ...
See our Full Return Policy
Damaged or Defective ItemsPlease contact our Customer Service department with any problems with your package.
Canceling Your Order
We work hard to get your orders shipped as quickly as possible. If you have placed an order and would like to cancel it, please call immediately. We will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time
Terms and Conditions
Our site contains a large number of products and it is always possible that despite our best efforts, on occasion a product or products listed on our site may be incorrectly priced. We reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. PHT Pet Supplyis not responsible for manufacturer price changes, which may occur at any time without notice.
Pictures of items shown on our web site do not imply that all items/accessories shown in the picture are included with the product or within the product price. Most accessories unless specified otherwise, are available as an option only and should be purchased separately. Please read the description carefully to check what all items are included with the product.
All Dog Supplies Accessories Beds, Furniture and Pads Biscuits and Treats Carriers and Strollers Containment Systems Collars and Leashes Crates and Kennels Dog Grooming Supplies Dog Houses Dog Toys Doors and Gates Feeding and Watering Fleas, Ticks and Wellness House Breaking and Cleaning Small Dog Carriers Small Dog Clothes
All Cat Supplies Accessories Beds and Furniture Bowls, Feeders and Watering Cat Toys Cat Treats Collars and Leashes Doors and Containment Fleas, Ticks and Wellness Grooming and Cleaning Supplies Litter Boxes Scratching Posts
All Bird Supplies Bird Feeders Bird Toys Cages Cage Accessories Food and Treats Perches
All Fish Supplies Bowls and Kits Fish Food Fish Tanks Lighting and Covers Pumps Water Filters
Owner Accessories Pet Supplies Reptiles Small Animal Supplies