Pet Supplies > Learning Center > Customer Service

Customer Service

Thank you for visiting PHTPetSupply.com. Every day we help pet lovers find the pet supplies they need. With a wide selection of quality products you are sure to find just the items you are looking for. We truly appreciate the opportunity to serve you today and in the future!

Having trouble placing an order online?  Have a question about a product?  Want to check on the status of your pet supply order?

Call our friendly and knowledgeable customer service department and they can take your order over the phone, give you more information about a product and answer any other questions you may have.

Privacy Policy

PHTPetSupply.com will never sell any customer's information to any third party. This is our pledge to you, our customer. Any information gathered on this site will be used only by PHTPetSupply.com.After your order is placed; your credit card information is automatically deleted from our database. Your privacy is our first and main concern. We understand that you want to be able to purchase products online and not have to give away your personal information to do so.

Limitations: Even though we try our best to ensure your privacy and security and always look to use the best available and tested technologies to guard and protect our web site and our customers, we face the same risks as all Internet companies.

PHTPetSupply.com contains a large number of products and it is always possible that despite our best efforts, on occasion a product or products listed on our site may be incorrectly priced. We will normally verify prices as part of our order procedures so that where a product's correct price is less than our stated price; we will charge the lower amount when shipping the product to you. If a product's correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before shipping the product, or reject your order and notify you of such rejection.

About Us

We Have the Greatest Selection of Pet Supplies

Our company has been providing visitors with quality information about pet supplies since 1998.

Contact Us

If you have any questions about PHTPetSupply.com or would like to send your comments to us please contact us at:

Email
service@PHTPetSupply.com

Shipping and Returns
Shipping and Return Information

 

Phone Number
317-663-9711

Some of the images used herein were obtained from Mindscape's PrintMaster Product 1998 Mindscape, Inc., 88 Rowland Way, Novato, CA 94945 USA All rights reserved.